LMTY Terms of Service

Last updated: October 1, 2026

These terms are a contract between you and Tiny Lab Inc (“we,” “us”), the company behind LMTY. They cover your access to and use of LMTY, including the web app, email delivery and, where available, Slack, API access, and connections to AI tools (together, the “Service”).

By creating an account or using the Service, you agree to these terms. If you’re agreeing on behalf of a company, you’re telling us you have the authority to bind that company, and “you” means the company.

If you’re in a beta, pilot, partner, or other early-access program, a separate program agreement may also apply and controls the terms specific to that program. Otherwise, some customers have a separate written agreement with us, such as an order. Where a separate agreement and these terms conflict, the separate agreement wins on the things it covers, and these terms cover everything else.

1. What LMTY does

LMTY monitors public information about the competitors you choose to track. We scrape public web pages, compare them over time, and generate briefings describing what changed. We deliver those briefings through the web app and email and, where available and enabled, through Slack or connected AI tools.

LMTY reports on publicly available sources. We do not access private, gated, or login-protected information about the companies you track, and we don’t want you to either (see Section 4).

2. Your account

You need an account to use the Service. You sign in with a one-time code we send to your email, so keep access to your email account secure and don’t share your sign-in codes.

Accounts are tied to a company. Members of your company can join your organization; the details of who can create and join organizations are handled in the product. You’re responsible for making sure the people you invite are entitled to see the intelligence in your account.

3. Fees and payment

Pricing and billing terms are what you agreed to when you signed up, whether through the product, an order, or a separate program agreement. Unless your agreement says otherwise:

Fees are billed through our payment processor and are due when charged.
Subscriptions renew automatically until you cancel. You can cancel through your account settings or by contacting us, and cancellation takes effect at the end of your then-current paid period unless your agreement says otherwise.
Fees are non-refundable except where required by law or expressly stated in your agreement.
We may change pricing for future billing periods with reasonable notice. Changes don’t affect a period you’ve already paid for.

If a separate agreement covers your pricing, billing schedule, or how an initial period rolls into a subscription, that agreement controls those terms instead of this section.

4. Acceptable use

Use the Service for its intended purpose: monitoring public competitive signals for your own business. Don’t:

Try to access accounts, data, or organizations that aren’t yours.
Reverse engineer, scrape, or resell the Service itself, or use the Service, its outputs, or your access to train, benchmark, develop, or commercialize a competing competitive-intelligence, monitoring, or briefing service.
Use the Service to access information you’re not legally allowed to access, including anything behind another company’s login, paywall, or access control.
Provide credentials, session tokens, customer-only material, or scraped gated content, or otherwise instruct or configure the Service to reach non-public sources on your behalf. LMTY monitors public sources; keep it that way.
Break the law, infringe someone’s rights, or violate a third party’s terms while using the Service.
Interfere with the Service’s operation, security, or other customers’ use of it.
Use automated means to extract data from the Service beyond the programmatic access we provide.

Nothing in this section limits the business uses of your briefings that Section 6 permits.

If we give you programmatic access through an API or an AI-tool connection, a few things apply: your keys and tokens are yours to protect, and you’re responsible for activity that runs through them; access is read-only unless we document otherwise; we can rotate or revoke access if we need to for security or operational reasons; and you can’t use this access to bulk-export data beyond what the connection is meant for.

We can suspend or terminate access if you break these rules, and we’ll try to tell you why.

5. The intelligence LMTY produces

This section matters, so read it.

LMTY generates briefings by scraping public pages, detecting changes, and using AI to describe them. That means:

We report observations, not conclusions. A briefing tells you what appears to have changed on a public source and when we observed it. It doesn’t tell you what to do about it, and it isn’t legal, financial, investment, security, strategic, or other professional advice.
Briefings are filtered signal, not a complete log. LMTY is built to surface what matters, not everything that moves. Briefings deliberately include only changes that meet a significance threshold, so a change can be real, captured, and still left out of a briefing on purpose. This is the product working as intended, not a gap. A change log, where available, is broader than a briefing, and the two aren’t meant to match.
We don’t guarantee completeness. We monitor the sources we monitor, at the frequency we monitor them. What we capture reflects those choices, not everything that exists or everything that changed. The absence of a change from a briefing or log doesn’t mean nothing changed.
Sources can be wrong, stale, or ambiguous. Public pages change, get cached, get A/B tested, and sometimes just contain errors. Our capture of a source reflects a moment in time and may not match what’s live now. Where we can, we show you where a claim came from and when we saw it, so you can check it yourself.
AI-generated descriptions can be imperfect. The plain-language summaries of what changed are machine-generated and may misread, oversimplify, or mischaracterize a change. Treat them as a starting point, not a final word.
You’re responsible for how you use LMTY’s output. Verify anything you’re going to act on, quote, or put in front of your leadership or board. LMTY is a signal, not a system of record for your competitors, and it doesn’t replace your own judgment.

6. Who owns what

We own the Service. LMTY, including our software, design, and proprietary methods for structuring and presenting intelligence, belongs to us. These terms don’t transfer any of that to you beyond the right to use the Service.

You own your inputs. The competitors you choose to track, your configuration, and anything you put into the Service stay yours.

Your briefings are yours to use across your business. You can use, share, and build on the briefings LMTY generates for you for your business purposes. That includes sharing them with your employees, contractors, advisors, and the service providers who support your business, and using them in materials like board decks, investor updates, and sales enablement (for example, battlecards and competitive briefs your team uses in its sales process). What you can’t do is resell the briefings themselves or offer them as a standalone competitive-intelligence service to others.

Public facts stay usable. LMTY surfaces public facts (a competitor’s price, a new page, a changed heading). These terms don’t restrict your use of facts that are independently available from public sources. What’s ours is the way we gather, arrange, analyze, and present them.

7. Feedback

If you send us ideas, requests, or suggestions, we can use them to improve the Service without owing you anything for them. (If a separate program agreement covers your feedback relationship, that agreement controls those program-specific terms.)

8. Confidentiality

Each of us may learn things about the other that aren’t public. We’ll protect yours and you’ll protect ours.

On your side, subject to the permitted business uses and sharing described in Section 6, we treat the details of your account as confidential: your competitor lists, tracked products, organization and membership setup, Slack workspace configuration, how you use the Service, and the briefings we generate for you. We won’t disclose these to anyone outside our company except the service providers who help us run LMTY (who are bound to protect it), or where the law requires it. We use this information to operate and improve the Service, as described in our Privacy Policy, not to share your competitive strategy with anyone else.

On our side, if we show you something confidential (unreleased features, plans, or non-public details about how LMTY works), please keep it to yourself.

This section doesn’t cover information that’s already public, that either of us already had, or that either of us develops or receives independently.

9. Data and privacy

Our Privacy Policy explains what we collect and how we handle it. By using the Service you acknowledge that policy.

In short: we collect what we need to run your account and deliver your briefings. The competitive data we surface comes from public sources. We don’t sell your data. We may use aggregated, de-identified information to improve the Service.

When your account ends, we retain or delete your account data and briefings in line with our Privacy Policy and our operational and legal needs. If the Service offers an export option, export anything you want to keep before your account closes.

10. Third-party services

The Service connects to third parties you choose to use, like Slack and your payment processor. Those services have their own terms, and we’re not responsible for them. If you connect LMTY to your own AI tools or clients, you’re responsible for your use of them, and any data you send to those tools is handled under those tools’ terms and settings, not ours. The public sources we monitor are operated by third parties too; we don’t control them and can’t guarantee their availability or accuracy.

11. Service availability and changes

We work to keep the Service running, but we don’t promise uninterrupted or error-free operation. We may change, add, or remove features as the product evolves. If we’re planning to remove something you rely on, we’ll try to give reasonable notice.

Early-access and pre-release features are provided as-is and may change or break. If you’re in a beta, pilot, partner, or other early-access program, expect this; it’s part of the deal, and your program agreement covers it.

12. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We don’t warrant that the Service, or any briefing or output it produces, is accurate, complete, current, or reliable. Section 5 describes the specific limits of what LMTY produces, and those limits are part of this disclaimer.

13. Limitation of liability

To the fullest extent the law allows:

Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data.
Our total liability for any claim relating to the Service is capped at the amount you paid us in the twelve months before the claim arose.

Some jurisdictions don’t allow some of these limits, so parts of this section may not apply to you.

14. Indemnification

You will defend, indemnify, and hold us harmless against claims arising from your use of the Service in violation of these terms, your violation of law or a third party’s rights, your publication or external sharing of LMTY’s output outside the uses permitted by Section 6, or decisions and actions you take based on unverified output. We’ll tell you promptly about any such claim and let you control the defense, as long as you don’t settle anything that admits fault on our part without our okay.

15. Term and termination

These terms apply as long as you use the Service.

You can stop using the Service and close your account at any time, subject to any fees already owed and any term commitment in your agreement.

We may downgrade, suspend, or terminate your access if you breach these terms, don’t pay, or use the Service in a way that creates risk for us or others. For nonpayment specifically, we may move your account to a limited or read-only state rather than cut off access entirely; how that works is described in your plan or agreement. We’ll try to give notice where it’s reasonable to do so.

When your account ends, your right to use the Service ends. Sections that by their nature should survive stay in effect, including Sections 4 (acceptable use), 5 (limits on what the Service produces), 6 (ownership), 7 (feedback), 8 (confidentiality), 12 (disclaimers), 13 (limitation of liability), 14 (indemnification), and 17 (general, including governing law and dispute resolution), along with any fees you already owe.

16. Changes to these terms

We may update these terms as the product and the law change. If a change is material, we’ll give reasonable notice, by email or in the product. Continuing to use the Service after a change takes effect means you accept the updated terms. If you don’t accept them, stop using the Service.

17. General

Governing law. These terms are governed by the laws of California, without regard to conflict-of-laws rules.

Disputes and forum. Any dispute arising out of or relating to these terms or the Service will be brought exclusively in the state or federal courts located in San Mateo County, California, and both parties consent to the personal jurisdiction of those courts.

Class-action waiver. To the fullest extent the law allows, each party may bring claims against the other only in its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The parties waive any right to bring or participate in a class or representative action against the other. If any part of this class-action waiver is held unenforceable, the rest of this Section 17 remains in effect to the fullest extent permitted by law.

Entire agreement. These terms, plus any order and any applicable program agreement, are the whole agreement between us on this subject and replace anything said before.

Assignment. You can’t assign these terms without our consent. We can assign them in connection with a merger, acquisition, or sale of our business.

Severability. If part of these terms is unenforceable, the rest still applies.

No waiver. If we don’t enforce something right away, we haven’t given up the right to enforce it later.

Contact. Questions about these terms: contact@lmty.com.